Why Hasn’t My Deposit Been Credited?

Your deposit might not be credited yet due to several reasons:

Pending Network Confirmation: Most cryptocurrency deposits require a certain number of network confirmations before being credited. The number of confirmations needed varies by currency. If your deposit is still awaiting confirmation on the blockchain, please be patient, as this can affect other functions like withdrawals and transfers.

Unlisted Token: Make sure that the token and the network you used for the deposit are supported by the platform. If you’ve deposited an unsupported token or used an unsupported network, the funds might be lost and unrecoverable.

Minimum Deposit Amount: Check if your deposit meets the minimum amount required. If the deposit is below the platform’s minimum, it won’t be credited to your account.

Wallet Maintenance: If the platform’s wallet is under maintenance, deposits might be temporarily suspended. Check the status of wallet maintenance for more information, and once it’s resolved, your deposit should be credited.