Why Hasn’t My Deposit Been Credited?

If your deposit hasn’t been credited, there could be several reasons:

1. Pending Network Confirmation: Your deposit may still be awaiting confirmation on the blockchain. Each cryptocurrency has a specific minimum number of confirmations required before it is credited to your account. For instance, a Bitcoin deposit typically requires at least two confirmations. During this time, other account functions like withdrawals and transfers may also be affected.
2. Unlisted Token: If you deposited a token that is not listed or not supported by the platform, it may not be credited, and the assets could potentially be lost.
3. Minimum Deposit Amount Not Met: Ensure that your deposit meets the minimum amount specified for the cryptocurrency. If your deposit is below this threshold, it will not be credited to your account.
4. Wallet Maintenance: If the wallet is undergoing maintenance, deposits may be temporarily suspended. You can check for updates regarding the maintenance schedule to know when deposits will resume.

If you’re unsure about the status of your deposit, consider reaching out to customer support for assistance.